Usability, Experience, and Evaluation Study/Notes/Oliver

From Wikimedia Usability Initiative

Parul's Notes

  • has done user research of sorts before
  • user message
  • i'm usually looking for things i want to know about.
  • had never paid attention to the navigation before, i usually go straight to the content of the article.
  • search bar is where people are expecting it to be.
  • loves the disambiguation
  • i don't get the "go" and "search"
  • 40:00
  • has not looked at discussion pages
  • goes to "evil" heavy topic
  • you can add your non-factual thoughts
  • i would call that "pretty information" almanac
  • no simple edit link, but i suppose we can just edit the article
  • contents: main organizations of the article.
  • i don't see something....it doesn't have that almanac listed
  • 52:55 "are you telling me it's called an infobox??"
  • again, infobox on article should have edit link and template pop up should look like infobox itself.
  • consider multiple orderings for infoboxes
  • form design sux
  • messy user process - preview, publish - no clear idea when/where he's at
  • would be easier if this was part of my login. do we reallly need this everytime i edit?
  • someone might disagree with that?
  • 58:00 these were the funny characters i was looking at
  • i am not familiar with that.
  • it expands. it's a preview.....so i can't edit here. it's a gray background.
  • 1:02 - laughing at the idea of doing a table. "where's the help?"
  • 1:03:14 - are you gonna tell me i can just type there?
  • those special icons - i'm not sure those were the way to do something before
  • want a link that goes something to more substantial
  • i don't remember any tools to skipping over or knowing the widgets
  • for a person that blogs, a lot of this feels familiar
  • what do you do? how do you start this?
  • seeing some graphic support for doing this. (favorite)
  • the monitor - and scroll within scroll within scroll
  • what do you do? all of these articles have to have something. do you want infotext or not. at least something that describes something that you're about to do....[wants a "template" for a new article? wants a tutorial or some beginner info before creating a new article?]
  • INTERESTED IN SEEING THE VIDEO.


Group Notes

Search bar moved, "where people expect it" (used it before he noticed it) -> go and search is confusing

"used show preview"

time to preview/response too slow "can I open a new tab? do I have to wait for it?"

copied url to sf wiki page (http://en.wikipedia.org/wiki/San_Francisco_Bay_Area), pasted in link dialog, checked "wiki page"; "external link" icon in upper right corner didn't change, created a new wiki page named the url (expressly said 'this is a wiki page' while creating the external URL)

PREVIEW NOT CLEAR ENOUGH, people test links in preview to make sure they internally/externally link right

"can't see controls all the time" size of scroll area "blogging tools don't have tabs at the top' --> how do blogging tools do preview?

Understood the "discussion" tab, but was unsure when he got to the page. He eventually seemed to figure it out.

task: template editing struggled to find collapsed template since i don't know the order, i expect alphabetical larger infoboxes a problem, in display order, need some sort of categorization

chooses to preview after making change then clicks on publish

Thinks "minor edit" flags it for someone to look at

Templates "there are lots of these little things, looked like everything else here", Infobox "we don't know wht to call it" (we need to differentitate)

TEMPLATES HAVE DIFFERENT USES, 1 SOLUTION FOR THEM DOESN'T WORK!

"doesn't look editable"

SCREEN SCROLL: as to guillom's comment:people always scroll to a certain position as a 'comfortable editing position'...how can we change that?

Task: create table started laughing, then went immediately to help Tried to type within the example Once table is inserted, he figured out how to edit

What do you think about the editing process? "I know my mother couldn't use this" if he wanted to do something more advance, wants to go to help

Liked the graphical support "if i knew what an infobox was, it would have helped"

Didn't like Scroll within scroll within scroll

When creating new article: Thinks there must be some sort of format

New article prepopulated with a style?

All this [the toolbar] would be helpful

Retrieved from "https://usability.wikimedia.org/w/index.php?title=Usability,_Experience,_and_Evaluation_Study/Notes/Oliver&oldid=6485"