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Multimedia:"Report an issue" wizard

From Wikimedia Usability Initiative
This is a Draft

Although this document may have useful content, it should not be considered final. Please take this into consideration when discussing this page.

  • facilitate reporting of issues
  • Customer service / scaling up OTRS

Request for help / issue reporting

  • your message will be publicly viewable (preferred); faster, the whole community can help
  • your message will remain private (→ OTRS)

logged-in users → identified by their username logged-out users → e-mail?

reminder sent by e-mail when the state of the page/issue/process changes (new, resolved, deleted, promoted, etc.)