Multimedia:Ethnographic interviews/Adrienne

From Wikimedia Usability Initiative
  • woman in her thirties



  • to illustrate articles she has written
  • to share photos and make them available for other articles
  • photos from vacations
  • photos found elsewhere
  • pictures scanned from books (engravings, paintings)

Upload workflow

  • doesn't retouch images a lot
  • basic editing: rotating, cropping, adjusting the color balance (using Photoshop or iPhoto)
  • is already on Commons; goes to the upload page through the link in the sidebar
  • chooses "own work"
  • doesn't read the lengthy instructions
  • changes the automatically generated file title by a descriptive title in the upload form
  • checks the fields
  • in order to fill in the "date" field, she goes back to the file explorer and looks at the date there
    • or, just puts today's date
  • adds a description in French, sometimes using the appropriate Wikipedia article
  • tries to add a translation of the description to English using Wikipedia and Wiktionary interlanguage links
  • skips the other fields
  • skips geotagging: doesn't know how to do
  • adds a general category using the autosuggest feature: types a few letters and sees what categories are brought up
    • as a consequence, only searches among existing categories
  • if she doesn't find a precise category she's looking for, adds a more general category during upload; then, when the upload is completed, clicks on the category name and browses it until she finds the subcategory she's looking for. She eventually replaces the general category by the precise subcategory
  • always uploads files one by one
    • because : doesn't have many files to upload and doesn't know how to upload several files at a time
  • to add the picture to a Wikipedia page: copy/pastes the file name, then writes the rest using her knowledge of wikisyntax
  • occasionally creates categories
    • adds the category, previews, clicks on the red link and creates the page


  • search on Commons: by categories
  • difficult to search in English, or in categories in other languages (e.g. in Russian)
  • the software interface is localized, but the help and reference pages often come in English
  • CommonSense: doesn't know what to do with it; unusable
  • licenses nightmare



why flickr?

  • way easier than Commons
  • to share more personal pictures than on Commons
  • albums "without any encyclopaedic value"
  • personal albums: allow to collect pictures in groups that have a meaning to the author, but not necessarily an encyclopaedic meaning to the user

Upload workflow

  • now uploads the same picture to flickr
  • explores the top links in the drop-down menus as one would do for a desktop application
  • usually imports several files at a time (up to 10)
  • selects the file, checks the permissions (friends, family) and uploads
  • then, on the landing page, clicks to add a description & tags
  • occasionally adds a descriptive title
  • adds a description in French
  • occasionally uses tools such as "Rotate" available in the menu over the image on the image page



  • never uses Google Images, because she can never be sure about copyright
  • by tags
  • very long
  • can search in French
  • can search by license
  • allows the user to easily find content elsewhere
  • finds flickr tags "more intuitive"


  • doesn't geotag often on flickr
  • doesn't need help pages; "I understand"
  • contextual help: "You may want to..." (e.g. "add tags to this batch")
  • tested the photo organizer; feels she doesn't have the time
  • Commons is great in that you don't have to check the copyright status of each file you use; it's safe (especially for promoted pictures (FP/QI))